WritingsUsability: |
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| Title | Abstract | |
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| The User Interaction Cycle | It should be relatively easy to describe how to do user centered design for any project, not just a specific project. But every project is different. Why? — Defining a standard approach to designing usable software from the start. | |
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| Make Better Product Design Decisions: Predict the Future | Brochure describing a consulting practice focused on building a single coherent model of many different high-level design streams working together. | |
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| Essay: Coherency Design | A piece designed to elicit feedback on the idea of "coherency design" — a focused effort on bringing multiple different design streams into a common design. The essay is presented with unedited comments from volunteer reviewers. | |
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Management: |
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| Title | Abstract | |
| The Case of the Stubborn Art Director | What do you do when an art director refuses a client request? | |
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| When Students Get Surly | How to deal artfully with public challenges in the classroom | |
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Writings